Archive for ‘About Clearance Charms’

August 28, 2013

Question of the Week: Return Policy

by ClearanceCharms
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If you no longer have your invoice, the return policy can be found conveniently online at Clearancecharms.com. 

Step One: Go to the homepage at Clearancecharms.com. and click on ‘Customer Service‘ in the top right hand of the page. 
 
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 Step Two: Scroll to the bottom of the Customer Service page and under ‘Quick Help,’ please select ‘Returns Policy.’
 

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Step Three: On the Return Policy page, policy outlines are provided for both exchanges and returns (see below).

 
For Store Credit: Items may be returned for store credit within 30 days of delivery. The amount paid for the items will be applied to your Clearance Charms account for future purchases. Exchanges and store credit are NOT subject to a restocking fee. Clearance Items are final sale and cannot be returned for store credit.
 
For Exchanges: Items may be exchanged within 30 days of delivery. Exchanges are subject to a $5.95 shipping charge unless otherwise noted. Exchanges on items purchased during promotional periods are eligible for promotional pricing on items of equal value in the same product category if the item is returned for exchange within five days of delivery. Exchanges and store credit are NOT subject to a restocking fee. Clearance Items are final sale and cannot be exchanged.
 
 
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For Returns: Items may be returned for a refund within 15 days of delivery. Refunds are subject to a 10% restocking fee unless otherwise noted. Clearance items are final sale and cannot be returned.


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Please read the policies thoroughly. A return authorization is required for all returns and exchanges which can be obtained through calling 1-800-309-1772 or through your Clearance Charms Account online.
 
 
 
 
 
 
 
 
 
                
May 17, 2013

Clearance Charms Vs. Pandora: Infographic

by ClearanceCharms

Comparison Infographic of Pandora and New Dreamz charm bracelets and charms.  This infographic explains the cost-effectiveness of New Dreamz jewelry by comparing its prices to Pandora's.

May 17, 2013

Why Isn’t My Bracelet Pure Silver?

by ClearanceCharms

The idea of having a pure silver piece of jewelry is better than actually having it.

Unlike other many other 100% solid metals, pure silver is incredibly malleable and ductile.  In its pure form, it’s able to be shaped and played with in a way that doesn’t require excessive power and energy.  Hand tools can be used to shape silver whereas powered tools are needed to harder base metals like steel.

Because silver is a soft base metal and incredibly malleable in its pure form, small amounts of harder metals like copper are added to increase its strength.  Stronger silver is important for jewelry and makes pieces like bracelets, necklaces, and earring last longer.

How much of Sterling Silver is … Silver?

By definition, sterling silver is 92.5% pure silver.  The other 7.5% is other metal, usually a stronger metal like copper.  Through years of experiments by jewelry designers and manufacturers, this has proven to be the best ratio of silver to non-silver.  The ratio maintains the shiny vitality of the silver and makes items like jewelry stronger.

In the jewelry biz, sterling silver is often referred to as “925 silver,” which makes sense, given the silver to non-metal ratio.

The “925” that defines the silver is part of something called the millesimal fineness system.  Many European jewelers use this system for their marking system whereas many jewelers in the United States and United Kingdom use the karat system.  Like the “925” associated with sterling silver the millesimal fineness system defines precious metals with three numbers.

What’s the Purpose of Mixing Metals?

The main purpose is to make softer base metals like silver and gold stronger.  Contrary to popular belief, it’s not a way of sparring silver for reasons related to thriftiness.  If that were the case, that 7.5% would increase significantly.

Because silver is relatively weak, it’s made into an alloy with copper and other metals.  An alloy is simply a mixture of two or more metals.  With sterling silver, it’s silver and often copper – a powerful combination that’s used to make jewelry similar to Pandora silver bracelets and other fashion items.

When buying jewelry, always be aware of its metal ratio or number associated to it based on the millesimal fineness system.  This way, you’ll always know what you’re getting and know the strength of the jewelry.

October 23, 2012

Southern Charm

by ClearanceCharms

The change of season brings a heaping of beauty to the south.  Here are Clearance Charms, we are fortunate enough to reside and hold offices in Mount Pleasant’s Old Village, a magical movie-set neighborhood that just brims with southern charm and begs to be strolled in the moonlight.    I can’t quite express how peaceful this neighborhood is (mind you not on a Saturday in the summer when tourists flood the city like palmetto bugs) and how fortunate we all feel to live here.

Picture this… quiet meandering streets lined with oaks dripping in Spanish moss.  Hydrangea, lavender and everything else amazingly southern blooming, picket fences and porch swings.  The quintessential rocking chair, perfectly poised for front-porch sittin’.  Gas lamps burning a welcoming beacon at every walkway. An abandoned brick stairwell from a 1700s rebel officer’s home.  The sun setting in a brilliant glow over Charleston harbor, illuminating the Holy City’s steeples as it disappears.  Pure Magic.

While there are a million delightful restaurants, sites and adventures to be seen in downtown Charleston, the peaceful magic of day’s past is found in the Old Village.

Pitt Street Bridge (& my puppy’s rump)

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If you ever find yourself in town, wander on over to the “Old Bridge” at Pitt Street.  Aim for sunrise or sunset and you’ll find yourself in another world.  The bridge was original site of a trolley bridge connecting Mount Pleasant to Sullivan’s Island from 1898 to 1927, there was a plank bridge built on Hogs Head barrels across the cove during the Revolutionary War and the Civil War.  Today it is a gorgeous reminder of who came before us.  From this waterfront vista, you can see historic Fort Sumter, downtown Charleston, the Cooper River Bridge and Sullivan’s Island through the marsh and bay.  It is hands down my favorite place in all of Charleston and well worth a romantic stroll.  Wander back down Pitt Street and you’ll pass one historical home after another, many once belonging to officers, politicians and pirates. Yes ma’am, I said pirates!

1.  Hot Toddies

Get your mind out of the gutter; I mean the drinks not little trollops.  The first place we lived in Charleston was in this itsy little tucked back neighborhood and our very first neighborhood friend introduced me to a new concept.  Upon our first meeting, we were instantly invited to come have a hot-toddie on the porch that very evening.  It was an unusually cold first winter, she was about eighty years old and the drinks were oh-so-warming.  To this day, I do believe she made the best first impression.  If you haven’t indulged, google it this winter. Yum.

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2.  The true meaning of y’all, y’all

Now here’s the thing, my mama is from the south.  Y’all has always been part of my vocabulary.  But here, it isn’t just a cute little hyphenate.  Nope, it’s a way of life.  Brace yourself New Englanders, in the South – everyone talks to everyone.  I know, right!?  I literally can’t walk down the street without stopping to have a friendly chat with some lovely person, neighbor or stranger alike.  Being a native Californian, that suits me just fine and I rather enjoy knowing silly little details about folks I’ve never seen before.  (See that fella, he’s on his way to the dock to have himself a po’boy and watch the dolphin roll in). I’m convinced there is no comparison to the hospitality here.  Everywhere you look, it’s a friendly face with genuine interest in how you are.  And while the pace of the line at Starbucks might be maddeningly slow, it is ridiculously refreshing to live with such a welcoming group of people.  So for that, I thank you southerners

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Hey y’all” = come on in for supper/let’s sit and chat for 5 hours/wana go down to the creek (yes, we have a creek) and grab some shrimp and beers?/it’s time for brunch/it’s time for bed kids
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“All y’all” = A 4+ group of people is invited over for hot toddies.

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“Bye y’all!” = I’ll see you tomorrow, same place same time.  No, you don’t need to call first.  Yes, the front door will be unlocked and a pie will be on the table – help yourself and bring me a slice out on the porch, will ya?

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3. Architecture should be adorable

My current residence is a lovely little marshy hideaway, but I cannot wait to build a house.  My extreme desire to build our next residence is largely thanks to the exquisite home design found in Charleston (namely the Old Village, Sullivan’s Island and Isle of Palms).  Take a dash of old world sea-captain stateliness, mix in some plantation grandeur, a little Key-West flair and throw on some adorable shutters and you have the most adorable homes ever built.  They. are. exquisite. Perfectly adorable and unassuming but marvelous all at once. Every detail has been paid attention.  The front porch (major factor) is curved for the best view and angle for waving at passersby.  The gas lamps frame the walkways and doors.  Oh god, the doors.  BEAUTIFUL.  Big bay windows from every room.  Balconies and hidden gardens in abundance.  Paved driveways, adorable little hedges.  Ridiculous kitchens. It’s all designed for understated opulence but more importantly, for relaxed southern living. These folks really know what they want from their daily lives; comfort, kitchens filled with loved ones and yummy food, views for days and yards that welcome the neighbors over for toddies (see number one) and oyster roasts. Relaxed, detailed, seaside.  That’s me in a nutshell.  And now I know how to express it in architecture. brava.

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4.  On that note, gas lamps are a necessity

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Just as much as I’ve fallen for the amazing construction techniques here, gas lamps will forever be a part of my life.  There is just something so old-world and romantic about a flickering light to illuminate your path.  Maybe I was meant to live during the Civil War. Wait, scratch that, I can’t do without my excel and Starbucks.

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Twinkling gas lamps have this exceptional way of adding a touch of the mysterious to an otherwise ordinary evening. If you are so lucky, stroll down a gas lamp lit street one night and feel the magic.  Watch the lights flicker, take a deep breath of salty air and pretend you’re a pirate for just a brief moment.

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4. The Civil War isn’t just in history books

I’ve had the privilege in living in not only one but two major historical war towns. A city incredibly chalk-full of historical battle sites, Boston (and the outlying cities) is of course home to the “shot heard round the world” – the unordered shot on Lexington Green that began the American Revolution.  And of course on June 17, 1775 the first major fight between British and American troops occurs at Boston in the Battle of Bunker Hill. The city oozes with revolutionary history, it’s truly fascinating. No, seriously.

Travel 1000 miles south and right in my Mount Pleasant backyard, on April 12, 1861, General P.G.T. Beauregard, in command of the Confederate forces around Charleston Harbor, opened fire on the Union garrison holding Fort Sumter.  This first fire aimed at Fort Sumter took the Civil War past the theoretical, making it a very real conflict and thus igniting our fair country’s Civil War.

Captain George S. James has the distinction of firing that monumental first shot.  The spark had been lit on the war and there was no turning back from that point on.  I had the phenomenal honor of being a MP resident for the 150th anniversary of the firing on Fort Sumter last year.  What a crazy history lesson that was.  The cannon fire began at 4:30 am, just as it had in 1861 and didn’t cease until the Union surrender of the fort 34 hours later, I kid you not.  Cannon fire literally shook our house.  The south is alive and well, my friends.
Admittedly, I’ve always found the histories of monarchical countries more interesting to study/read tawdry novels about.  But after having lived in a place where the past is so present, one can’t help but want to know more.  The passion of my southern neighbors (confederate loving or not) made me more than a little ashamed that I know more about Henry VIII than the development of our United States.  Note to self: learn about your own country’s history asap.

A History Lesson, or two: 

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5. Beer & Puppies should be casual

So again, this little bit of enlightenment comes from my specific (awesome) neighborhood.  Never have I ever seen a neighborhood with such a relaxed approach to puppy containment and sidewalk drinkin’.  Pooches & parents stroll through the neighborhood to the park without a leash in sight and make friends as they go.  It’s really such a simple concept – yet so rare.  Traffic is generally minimal in our quiet subdivision and there are no mean doggies to worry about.  What’s even better? Usually the proud owner is toting a bevvie (scotch seems to be the libation of choice) and are generally happy as a clam at high tide.  It makes for wonderful morning walks and evening gab-fests.

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6. Eating like a southerner every day = blaaa

Everyone knows that a Carolina girl can sure fry some chicken. But dear Lord, these people won’t eat greens (and I don’t mean collard) to save their lives.  Call me picky, but I have found it exceedingly difficult to find healthy meals in this fair state.  Not  only are salads totally off the menu, it’s to the opposite end of the spectrum. I’m talking buttery grits, creamed anything and there’s not a pasta in sight that isn’t covered in cheese.  It’s a bit disturbing really.

Thankfully, Charleston happens to be a fairly active city so at least people get their blood flowing after clogging their arteries.  What I’ve learned from this culinary experience, comfort food isn’t for me.  My metabolism just can’t keep up with all those biscuits.  Bless your heart if you can!

PS: This photo is from the most amazing restaurant ever – check out Hall’s Chophouse on downtown King Street for some seriously good eats.  One meal you won’t be sorry you indulged in!

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7.  Football is intense

I think everyone knows that the South takes football seriously. But I could never have imagine just how serious.  I’m talking babies in done-up bedazzled SC strollers, team flags flying from every vehicle/window/fence/wall, local holidays just so that everyone can travel to Columbia to tailgate for the big game, full-back Tiger tattoos, completely color coordinated wardrobes (I’m talking every.single.garment.), and my special favorite… the Garage Party.

The ultimate in college football excitement, the Garage Party is a common occurrence in even the poshest neighborhoods.  Now, I never got a definitive answer as to why watching football is best in one’s garage.  But it seems to have something to do with the excessive drinking and spilling of beer.  Southerners, can I get confirmation on this?  Walk down any street on game night and you’ll hear men, women and children alike screaming at  big screen TVs in the garage.  “Geeeeettt hiiiiiiiiiiiiiiiiiiiiimmmmmmmmmmm! Get em boy!!!” is my middle aged female neighbor’s favorite thing to scream. I heart her. Excessive drinking and shouting aside, it’s nice to feel a part of something. I’ve never been one to cheer for a team whose college I didn’t attend or get super into professional sports, but there really is something energizing about rallying around a hometown team. One thing Southerners do especially well is come together and it seems football is no exception.  They’re quick to support their brothers, a lesson we can all do well to learn from.

Disclaimer to Charlestonians: I will never ever pick a side so let’s just pretend I’m wearing whatever colors you want me to be, k?

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8. Mornings are magic, so wake up already

I’ll just put it out there, I’m not a morning person.  Once I’m up, I’m totally fine. It’s the actual getting out of bed that kills me.  It’s so dang cozzzyyy in bed. Why would anyone ever leave it?  Thankfully, I have this really whiny puppy who insists on waking up and going for a walk before the sun comes up which is actually perfect timing to get me to work on time.  I can’t tell you how many sunrises I’ve seen in the past few years, but they’ve been enough to make me not want to miss another.  Here’s the key; the world is still at sunrise.  It’s truly a special time of day before all the fray and commotion of a busy workplace like a bead vault!  No one is out (except maybe my neighbor Sallie who is awesome to share a sunrise with in case you’re ever in town at 6am), the birds are just starting to sing, and the world is covered in a silvery fine mist that makes every leaf seem enchanted.  Try it, would ya?  Set your alarm for 15 minutes before sunrise tomorrow (that is, unless you have children or puppies who perform this function for you), brew a cup of bold roast and just wander in the pre-dawn splendor.  This is an especially good time for quiet reflection but don’t ruin the peace with list making like I’m prone to do, it totally kills the mood.  Just soak it in. You never know how that morning magic will change your day, or your life.

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9. Support Local

I’ve always been inclined to root for the underdog.  In sports, elections, boat races, you name it.  So it was no big leap for me to want to support small local businesses as opposed to big box stores.  Charleston takes the concept of supporting local to a whole other level. They are fiercely loyal to local teams, boutiques, farmers, grocers, artists, performers, any one who claims southern ground as home.  I think it all comes back to the sense of community that these southern folk were raised with.  Everyone takes care of everybody else and the cycle perpetuates.  It’s wonderful.  Restaurants are owned and operated by local chefs, menus consist of locally grown produce and meats, festivals celebrate local artists and performers, and patrons flock to stores owned by born-and-bred South Carolinians.  The concept that I’ve always been eager to embrace has been expanded upon ten fold.  As a result, we consumers receive better service, better products and fresher foods and locals have something to be proud of.

Not to mention, the relationships that are fostered from supporting local artisans are a major bonus. It’s a special kind of awesome when Tony at the breakfast place has your order ready for you when you arrive and Joe at the meat market calls you when the best cuts of filet come in. Personalization is fabulous.  Living with that kind of hospitality year round makes me realize even more that we need to always provide that same level of service to our loyal NewDreamz clients.  I hope we serve you all as well as my southern friends would.  I think we are fortunate to live in a time when customer appreciation and high levels of service are coming back into fashion and I hope dearly that we can help move that movement forward.  The support we’ve received as a small business from loyal customers and locals alike has been wonderful. Thank you, truly.

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10. Take time

My years in Charleston have been spent in a bustling and growing business, so needless to say I had very little sleep and even less time to spend on myself.  My hair got unruly, my nails went unpolished and my exercise dropped off the map.  When every minute is scheduled out, even the smallest task can seem to suck your day away.  Twenty minutes to get coffee and a bagel is just not going to work for me.  Before Charleston, my adult life was spent in Boston where things move at the speed of light, just the way I like it.  However (and this is a big however), southern living is trying desperately hard to teach me to slow down.  I’m happy to report that I’m making progress, albeit in small steps.

But here’s the thing, the people in line at Starbucks that want to chat – it turns out that they’re actually really nice AND they love my bracelets! The deli manager who likes to talk about craft beers and gun ranges before he slices your turkey – he’s pretty cool to share a burger and watch a game with.  The shop girl who won’t stop babbling about how awesome my shoes are (yes, they are awesome, thank you for noticing) – she lived down the street from me in Boston.  All the people and all the slow situations that initially made my skin crawl from sheer inefficiency, are actually pretty fantastic. Let’s be honest, I’m never going to have hours to just wile away at the market.  But I’m learning to be more patient with daily adventures.  Because really, if I’m rushing through my day, what’s the point?  To the same end, slowing my pace has helped me carve out some time for myself.  I still don’t have time for that coveted activity that is actual store shopping, but I’ve made room in the day for making dinner at home and hitting the gym.  And who could forget all those early morning puppy prances? It’s not perfect balance, but it’s a start.  And I have the southern way of living to thank for making me realize that I need it.  It turns out, there is something to be said for going slow enough to actually enjoy yourself.

So thanks, Charleston.  It’s with heaps of appreciation that I’ll be sharing your Southern Hospitality with everyone I know.  And maybe, just maybe, I’ll make my next visitors some biscuits and grits.

xoxo, L

June 21, 2012

The Bead Loving Family Grows!

by ClearanceCharms

Every once in a while we get a review that is so sweet and sincere that we just have to share.  The following email from Cheryl really warmed our hearts!  We’re always striving to delight our ladies and it sounds like we hit it out of the park!  So glad you’ve found us, Cheryl!  Thanks for writing in!

A few months ago I was given a gift of a genuine “Pandora bracelet”, two sunburst clips and my first daisy charm, at a total price of $160.00 which shocked me.  I loved the look of the charms and the compliments I had received, but one charm and two clips is a beginning, not a proper bracelet.  
    
So for mother’s day and my birthday, my grown children dutifully got me a few other Pandora charms, and my sister even bought a “Zable” style charm to try and help me fill the bracelet to a respectable amount of charms.  However, the prices they paid were ridiculous.  While I desperately wanted more beads, there was no way I could financially afford to lay out that kind of money.  THEN I discovered your site.

At first I was worried, as everyone always cautions you about buying anything over the Internet, but I decided to give it a try.  Best decision I ever made!   The beads were ordered Saturday evening and arrived that following Wednesday afternoon.  Fast Service!
    
While I was nervous about the quality- I should not have been, the beads are everything you advertise, if not more.  My new beads are equal to, if not better quality than the “name brand” beads already purchased.  
    
I am now a customer for life and will be referring all of my family and friends to your site.  And you are an American based- here in the United States business- definitely a plus!!!

Cheryl H

November 15, 2011

How To: Use Slide Bracelets

by ClearanceCharms

Our gorgeous slide bracelets are a perfect gift for the upcoming holidays! They are adjustable and will fit any sized wrist. The bracelets can be a bit tricky at first, however with the guide below on how to properly open and close them,  you will learn to adjust them with ease!

Step 1:

Grasp the bracelet with both hands where the stones or crystals end on each side. 

Step 2:

Pull the two sides away from each other; your bracelet will slide open.

Step 3:

Place your wrist inside the bracelet.

Step 4:

Grasp the two dangling ends.

Step 5:

Pull the two dangling ends of the cord in opposite directions until the bracelet is as tight as you wish.

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Enjoy our wide variety of slide bracelets and shamballas! Happy shopping!

October 28, 2011

Question of the Week: Do you have a Catalog

by ClearanceCharms

Question of the Week:

 I’d love to browse your site while sitting out on the porch, do you have a catalog you can send me?

This is a question we often receive from customers eager to browse our selection without having to connect to the internet.

At this time, we do not offer a catalog mailer – our inventory is constantly expanding and it would be most difficult to keep our customers up-to-date on our latest products, and we know how much you love to hear about our new items and deals! For the benefit of our clients, all of our in-stock merchandise is listed by category on www.clearancecharms.com so it may be updated as soon as we receive new products.

If you are concerned you are not viewing the full collection because you are unable to locate certain items, do not fear! Once our items go out of stock, they are removed from the website temporarily until they are restocked. Since we do not offer a backorder option, we recommend checking back weekly for particular items you are searching for. Remember that our popular items sell fast, especially during our amazing sales, so make sure and snatch them up before someone else does!

Our merchandise is conveniently set up by category to allow our customers to browse and search for items with ease.

If you have any questions or concerns about any items in particular, feel free to give us a call at 1-800-409-1772 or through email at info@clearancecharms.com.  Stay Charming!

October 21, 2011

Question of the Week – How to Stay Connected

by ClearanceCharms

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How can I stay connected and be the first to find out about sales and new products?

A top priority for us here at Clearance Charms is maintaining a close relationship with our amazing customers. We are constantly exploring new options to keep our clients as informed as possible about sales events, new products, and giving a behind the scenes look at what we’re all about. We currently have a number of social outlets that we hope you will enjoy.

Our most popular form of communication is through our email campaign. When you are on the Clearance Charms, a small tab will appear on the far right side of your page that says “Deals and Specials”  Click him!

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If you would like to receive notifications via email, simply type in your email and hit submit. A new page will open and you will be prompted to choose how often you would like to receive emails, your name, and if you would prefer to have promotions sent to your phone via text. Fill in the appropriate information and hit ‘Join.’ Please note that signing up for the email campaign will not create an account, for information on setting up an account, please click here.

For all you social media junkies, we’re right there with you! Clearance Charms can be found on Pinterest, Facebook, Twitter and Tumblr!

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Whether you utilize one or all of our media sources, we hope you find them both informative and fun!

October 14, 2011

Question of the Week: How to Avoid Tarnish

by ClearanceCharms

As we all know, sterling silver can tarnish for a variety of reasons. It is important to remember that this is very common; it is not related to the quality of the silver or the care given to the silver. Even if you take excellent care of your charms, there is still a chance that they will tarnish somewhat due to outside influences. Humidity, chemicals in the air, and body products can cause tarnish to progress.

Though silver can be cleaned with a bit of work, it is far easier to prevent the problem than fix it. Do not fear – we have the inside scoop on a few remedies personally used by some of the Clearance Charms staff.

Be conscious of the products you apply to your skin, such as perfume and lotion. Body products can affect the chemistry of the metal so be sure to let them dry and sink into your skin before putting on jewelry.  Also, wipe down your charms with a cloth after wear to cut down on build up.

Make sure your jewelry is kept in a closed space such as a jewelry box to lessen the exposure to the air. If you do not have a jewelry box, a plastic bin or Ziploc bag will work as well. Do not use cardboard as it can actually encourage tarnish.

For humidity, add pieces of chalk or silica gel (small packet that comes in shoe boxes, etc.) in with your jewelry – they will draw out moisture and chemicals in the air which affect the silver negatively.

If your charms have tarnished, be sure to read our blog on How to Clean Your Charms or try our European Polishing Cloth. Be aware that some charms have an antiquing process on them to provide a particular look or to highlight detail – don’t fret, it is not tarnish.

We hope that these few tips will keep your charms beautiful and tarnish free! If you have any additional quirky tips, please let us know!

(Photo Credit: Louis Vuitton Travel Jewelry Case)
October 11, 2011

300th Post

by ClearanceCharms

It’s been a wonderful first year of behind the scenes blogging at Oh So Charming!  We’re so tickled that to have just published our 300th post!  We are eager to keep the fun, tips, and insider promotions coming.  Please be sure to let us know if there is something you want to learn more about or see more of.

Let’s have a beautiful holiday season,  Thanks for joining us for the ride y’all!

xoxo

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